PLAN YOUR VISIT

Koka Booth Amphitheatre is completely accessible to all areas of the venue for our Guests with disabilities. Click Here for More Info

Looking for a place to stay after the show? Book a room with our Official Hotel Partner CMC and receive exclusive discounts. Click Here for More Info

The Box Office is located at Main Gate 1.  Click “more info” for hours of operation, ticket purchasing details and more. More Info

Koka Booth Amphitheatre is pleased to offer complimentary parking for the majority of events in the venue owned lots located outside the venues main gate/box office.

Make sure to check the event page for the specific event you are attending to confirm the opening time of the parking lot.

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Swing by The Cafe‘ or Cobblestone Courtyard for food offerings that’ll make your taste buds do the happy dance!  We’ve got all the classics like hot dogs and pretzels, plus some scrumptious newcomers born from your cravings! Get ready to chow down on the Chicken Ranch Chicken WrapTurkey Brie and Cranberry Aioli Sandwich, the 3 Little Pigs, and a Garlic Sesame Tempura Tofu that’ll knock your socks off. Come hungry—your stomach will thank you!

Select events will have some of the Triangle’s finest food trucks and vendors.

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All events are rain or shine. The venue and event promoter’s policy is no refunds or exchanges in the event of rain, event delay and/or evacuation. Refunds will only be given if the event is cancelled in it’s entirety. Stay up to date with event delays due to weather by calling our weather hotline (919-459-8332), following our social media accounts or by signing up for SMS Weather Alerts

Accessibility
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Area Hotels
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Box Office
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Directions
& Parking
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Food
& Beverage
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Weather
Policy
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Koka Booth Amphitheatre has enhanced its public safety policies regarding bags and purses allowed in the venue including clear bags. Clear bags are easily searched and significantly reduce faulty bag searches. They also support the Department of Homeland Security’s “If You See Something, Say Something” campaign. Our goal is to create a safe experience for all guests and staff.

  • The Bag Policy varies based on the event you are attending.  Please visit the event page (event you are attending) for a visual, measurements and explanation of the Bag Policy for that event.
  • We recommend packing as light as possible. We encourage guests to leave bags/purses at home. All bags will be inspected prior to entry. 

 

Cameras with professional lenses and flash photography are prohibited.

If you are a member of the media please contact the venue for permission to shoot the event at 919-462-2025. Please allow a minimum of 2 weeks for this request to be authorized.

The Koka Booth Amphitheatre is a cashless venue. There are no ATM’s. All major debit and credit cards are accepted at all points of sale. Contactless transactions can also be made using Apple Pay, Samsung Pay, and Google Pay at select locations. 

  • Accepted Method of Payments: MasterCard, Visa, Discover, & American Express, Apple Pay, Samsung Pay and Google Pay. 

MOBILE TICKETS

  • Please download your ticket(s) to your mobile device prior to coming to the event. 
  • Turn the brightness up on phone to highest setting.

PRINT AT HOME TICKETS

  • Please distribute print at home tickets to individuals in you party, have these ready before entering with the barcode visible & ready for you to scan.
  • All guests pass through metal detectors for most events. If metal detectors are not in use, security will be wanding individuals.
  • Signage will be used to define points of entry, lanes for queuing, and directional flow. 

Symphony Lake Greenway: This greenway encircles Symphony Lake with a smooth asphalt trail and skirts along the outdoor performance venue, Koka Booth Amphitheatre.

During events at the Amphitheatre, a section of the Greenway may be detoured for safety and operational needs. 

Guest Services team members are available at each event and can assist with venue information.

Lost & Found: Patrons who find items during an event are asked to drop the item off with Guest Services, with an event staff member, or at the Box Office.  All items are kept for 7 days and then will be donated if unclaimed. 

Rent a Beach Chair: If you don’t want to bring your own chair you can Rent a Beach Chair at Guest Services for $6.00 (cashless transactions only). For every chair rented we will donate 20% to The Town of Cary’s Play it Forward – Scholarship Fund.  Proceeds go towards the fund, which provides scholarships for Parks, Recreation, & Cultural Resources’ programs. 

Items allowed inside Koka Booth Amphitheatre vary per event.

Please check the “Items Allowed” drop-down menu at the bottom of the event page for specific details 1 week prior to the event. Items allowed may change based on attendance and tour preference.

Items Prohibited inside Koka Booth Amphitheatre vary per event.

Please check the “Items Prohibited” drop-down menu at the bottom of the specific event page you are attending.   

Items allowed may change based on attendance and tour preference.

Select Lawn Chairs are allowed: No footrest, canopy, lounge chairs, tri-fold chairs, or swinging chairs. See examples. Please remove the chair from the bag at the security checkpoint. 

480x640 Lawn Chairs.png

Items that are found are turned into Guest Services during an event. At the conclusion of the event, items will be logged into our system. Items are kept for a period of up to 30 days from the date found. If you have lost an item please take a moment to browse through the items unclaimed before filing a claim. 

Submit and/or browse Lost & Found items HERE.

Specially trained medical service providers from Rex Healthcare’s Emergency Response Team are on-site for most events to handle medical emergencies. These professionals can be seen roaming the venue on event days or in their office located behind the Crescent Cafe.

Pets are not allowed at Koka Booth Amphitheatre events unless otherwise specified on the event page.

Service animals are permitted in the amphitheatre. Each service animal must remain with its owner and be restrained. If a service animal interferes with other guests, corrective action may include re-arranging seating or removal of the service animal from the amphitheatre.

Emotional support animals, comfort animals, and therapy dogs are not Service Animals as defined by the 2010 ADA Guidelines and are not allowed.

Have your food waiting for you when you arrive! Our virtual café offers a variety of food items from appetizers to desserts during the NC Symphony Summerfest and National Concert eventsOur Picnic in the Park participating partners are; Lowes Fooods, Craft Public House and Taziki’s Mediterranean Cafe.  

Leaving the amphitheatre and re-entering is only permitted in weather-related or medical emergencies. If you have a request for re-entry, contact an event staff supervisor at the gate prior to leaving.

For your convenience grab a recycling or trash bag off the sitemap displays located at the main gate and VIP path walkways and help us keep Koka Booth Amphitheatre beautiful. Recycle bins (blue) and trash bins (black) are located throughout the venue for your convenience.

Restrooms are available inside the venue on Lowes Foods Front Porch and the Concession plaza in the Cobblestone Courtyard. All restrooms are accessible for our guests with disabilities and are equipped with infant changing stations. 

Rideshare Address: 11000 Regency Parkway Cary, NC 27518

If using Taxi Service/ Uber / Lyft or dropping off a friend/family member; Koka Booth Amphitheatre has a DESIGNATED drop off & pick up area. For the safety of all patrons please follow the signs to this designated area when arriving at the venue. Please do not drop off or pick up in any other areas.

Smoking is only allowed in the designated smoking areas. This includes electronic/vapor cigarettes.

Signup now to receive SMS updates for weather alerts and information on events you’re attending. 

  • Tailgating must be confined to the rear of your vehicle and not interfere with the parking of other vehicles.
  • Tents and canopies are not permitted.
  • No grilling allowed in venue parking lots.  Due to the risk, no open flame fires, charcoal and/or gas grills are prohibited. 
  • We ask that you help keep the parking lot clean and use our trash cans and recycle bins provided near the venue gates.